About Us
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3000 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Come and be you with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.
About the role
HiBob is seeking a Senior Community Manager to join our Customer Marketing team. In this role, you will:
Reporting in to the Customer Marketing Lead, the role will own and scale HiBob’s digital customer community of 10,000 users on Insided, drive engagement and expansion through strategic program management and collaborate with teams across the business to maximise community impact and tell compelling, data-driven stories about the impact of community on the business
Advocacy and customer engagement through the community are not just priorities for the Customer Marketing team but are central to HiBob's entire organisational strategy with proven impact on business objectives. As such, HiBob is seeking a passionate community leader to take it to the next level.
About the team
The Customer Marketing team, part of the broader marketing organisation, leads initiatives across the customer journey, focusing on adoption, engagement, advocacy, and expansion. Our mission is to create meaningful opportunities for connection, collaboration, and knowledge sharing among HiBob customers, the wider HR community, and internal key business functions at HiBob.
About you
You will thrive in this role if you are data-oriented with a strong analytical mindset, excel at building and maintaining customer relationships, have a proven track record in developing and implementing scalable digital engagement strategies, and are passionate about creating meaningful programs that enhance the customer experience and impact broader marketing goals.
What will you do?
Advantage if you have the following.
Join our village
HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:
If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!
***Learn about HiBob's hybrid working model***
BELONGING AT HIBOB
Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we’re committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.
We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
Please contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email [email protected] or speak to the recruiter when they arrange a call with you.
We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.