What will the future of HR in 2025 look like?
The effects of a global pandemic, geopolitical instability, and socioeconomic upheaval have made the last few years a period of constant disruption.
All this has had a significant impact on the workplace, leaving organizations grasping for the status quo of 2019. However, 2025 is the year the struggle to recapture the past will end, and organizations will start to plan for the rest of the 21st century.
HR will lead the change toward a more resilient future and push organizations to adapt to and accept the new normal.
In this guide, we explore seven key 2025 HR trends, providing insights and strategies for organizations ready to let go of the old status quo and embrace the new world of work.
<<Lead the way in 2025 with seven key HR trends. Download the free guide now.>>
1. AI will find its footing
When generative AI first entered the scene, expectations soared. Tech companies and leaders predicted it would revolutionize work and transform entire industries.
While AI has influenced areas like customer service, content creation, and data analysis, the anticipated sweeping changes have been surprisingly modest. Despite tens of billions of dollars invested in the technology, AI hasn’t provided the rapid returns investors were hoping for.
In 2025, we foresee a shift in AI’s role from wildly futuristic promises to practical, immediate, everyday applications that add real value to people’s work. There’ll be a focus on AI tools that support daily tasks by creating forms, jump-starting documents, and answering basic questions.
This will greatly benefit HR teams by reducing manual work and minimizing human error through automation. AI will also help HR teams boost efficiency and free up time for strategic initiatives that drive innovation and propel organizations toward future growth.
Expect AI to deliver even more value through practical applications that address your immediate needs, making AI a more trusted partner in your people’s everyday work.
2. The end of return-to-office (RTO) mandates
There have been advocates for remote and flexible work over the years, but the pandemic accelerated the process and forced everyone to embrace remote work models.
Now that the world has mostly recovered from COVID, some large organizations—like Amazon, Starbucks, JPMorganChase, and Nike—have attempted to push their people back into the office to return to the old status quo of 9-to-5, but people aren’t having it.
There have even been instances of major brands threatening to let go of team members who refuse to comply.
The fact of the matter is many companies are struggling to find new ways to encourage their people to return to the office. Despite mandates and even the threat of layoffs, today’s professionals continue to prioritize flexibility and work-life balance over a full-time return to on-site work.
What’s more, recent data suggests that forcing people to return to the office full-time may actually be counterproductive.
A recent McKinsey survey revealed that organizations with flexible work policies reported higher sales growth than those enforcing rigid office-based schedules.
The advantages of hybrid work models
Hybrid models clearly benefit team members’ wellbeing and performance: 78 percent of hybrid professionals feel less stressed, 74 percent feel more productive, and 85 percent report greater job satisfaction.
Forcing people to return to the office full-time doesn’t necessarily improve collaboration or promote connection. With the right digital tools, dispersed teams can stay engaged and work together effectively from anywhere. As more companies recognize the need to embrace hybrid work and its benefits rather than resist the wave of change, RTO mandates will fade in 2025.
The conversation at forward-thinking companies is shifting from whether hybrid work is viable to how businesses can invest in technology and initiatives that harness flexible work models to drive organizational effectiveness, employee satisfaction, innovation, and success.
3. Strategic workforce planning over rapid scaling
The pandemic triggered a surge in demand for digital products and services, encouraging many organizations to scale rapidly.
Companies like Amazon, Meta, and Microsoft expanded their workforces significantly, hiring in response to skyrocketing demand as people depended more on technology to work remotely from a variety of global locations.
However, as the post-pandemic landscape evolved and demand decreased, this era of fast-tracked hiring came to a screeching halt—leaving thousands without jobs.
In 2025, the lesson from the pandemic’s hiring spree will remain clear: Sustainable growth requires thoughtful planning, not reactive expansion. Employer brands and bank accounts are better served when they avoid wild swings in staffing.
Strategic planning is key
To prioritize stability, invest in strategic staffing models that balance productivity, salary, and benefits costs. The right HR tech and tools can help you identify candidates and team members with the expertise—or potential to quickly upskill—to deliver the productivity levels and quality your business needs to thrive.
Focus on using tools that can help you accurately forecast future workforce needs. This will allow you to leverage data insights you can use to guide hiring decisions and resource allocation strategically. You’ll also be able to build a talent base that aligns closely with your organization’s long-term goals, rather than reacting to short-term demand.
This approach helps ensure that every hire adds clear value. Tools that help identify skill gaps, predict project-based needs, and assess the impact of specific roles on overall productivity can help you avoid the financial and operational strain of reactive hiring and layoff cycles.
4. Building adaptable, skilled teams through L&D
Companies will invest more heavily in the growth and development of their people to avoid the financial and reputational costs of hyper-public hiring and layoff cycles.
They’ll start to transform their approach to learning and development and shift toward more strategic workforce planning.
As AI reduces entry-level roles and universities struggle to align their training with modern business needs, companies will prioritize hiring experienced professionals over degree holders and focus on developing specialized skills through in-house training programs to meet long-term goals.
Consider using a Learning Management System (LMS) to curate and deliver tailored programs for your people—while keeping in mind the benefits and potential challenges they bring.
Approach LMS implementation thoughtfully
Plan carefully to ensure your LMS remains organized and effective. Structuring your LMS well helps avoid cluttered content that is too broad, irrelevant, or overly fragmented, making it easier for learners to find and apply the information they need.
To maximize your LMS’s effectiveness, invest in high-quality content that aligns closely with your business goals and develop clear guidelines for content management and organization.
You can also invest in tools that develop personalized learning paths for individuals, providing tailored content that addresses every team member’s immediate needs and aspirations.
This way, your people can access focused, easily searchable resources without getting lost or overwhelmed in a sea of options.
<<Lead the way in 2025 with seven key HR trends. Download the free guide now.>>
5. Building more resilient workplaces
The need for resilience training has never been more pressing.
Even before COVID, rising levels of burnout affected people’s productivity, creativity, and engagement. In the years since, the crisis has only intensified, with layoffs, economic uncertainties, and geopolitical events that have fueled widespread stress and anxiety in the workplace.
As we look to 2025, companies will start to prioritize resilience training that genuinely supports people’s mental wellbeing.
Equip your team members with resilience training to manage adversity while still addressing the structural issues that contribute to stress and burnout.
Effective resilience programs focus on areas like emotional regulation, cognitive restructuring, stress management, and social support. These skills allow your people to manage immediate stressors and cultivate a positive mindset that can help them view setbacks as opportunities for growth.
What effective resilience programs look like
Programs that place the onus on your people to “be more resilient” risk sending the wrong message—that struggling is a personal failing rather than a response to external pressures.
To empower your people with positivity and a realistic view of resilience, implement training that addresses the root causes of workplace stress, such as inefficient processes, unbalanced workloads, and low-value tasks.
Managers are uniquely positioned to recognize and respond to structural challenges but often feel more burdened as critical links between teams and leadership.
Supporting managers with resilience training helps them focus on what they can change and release guilt over what’s beyond their control.
By 2025, resilience training and mental health support won’t just be perks—they’ll be essential to creating a healthier, happier workforce that drives organizational success and revenue growth.
6. Rebuilding trust
Trust is a vital foundation for any successful organization.
When trust is high, people communicate and collaborate easily. They can act confidently, knowing that their employer values and protects their interests. However, a growing sense of distrust has crept into many workplaces.
Trust is a two-way street
Research shows that only 60 percent of professionals feel that their employer trusts them, compared to 86 percent of executives who report high levels of trust in their teams.
What drives this sense of distrust?
When business leaders make decisions that affect people’s job security or compensation without consulting them or share news of layoffs impersonally (like sending emails or pre-recorded videos without warning), it erodes trust. People end up feeling undervalued and replaceable.
That’s why it’s so important to remember that trust is a two-way street: Show your people you trust them and they’ll trust you in return.
Some organizations monitor team members’ activity or put rigid oversight measures in place—especially for those working remotely—creating a culture of suspicion that demonstrates a lack of faith in people’s commitment and integrity. Another significant factor that widens the trust gap is the decline in meaningful career progression opportunities. In recent years, promotions have become rare, and even when they occur, they often come with added responsibilities but no increase in pay.
Tangible rewards build trust
Companies that slow promotions and link advancement more to people’s titles than tangible rewards risk turning top talent away. As a result, professionals increasingly view internal promotions as a means to improve their marketability elsewhere rather than as a commitment to their current organization.
Rebuilding trust will require you to treat the workplace as a community to nurture. It’s important to show team members that you recognize their inherent value as people, supporting them and their wellbeing so they can contribute effectively to your organization’s success.
Transparent communication around job roles, promotions, layoffs, and strategic decisions is key. Involving team members in decision-making processes, especially those that affect their day-to-day lives, demonstrates respect and care.
In cases where layoffs are necessary, offering severance packages, continued health benefits, and career support are ways to demonstrate commitment to those affected.
Future-thinking companies in 2025 will commit to company cultures built on supportive communities that value transparency, fairness, and genuine opportunities for growth—creating fertile soil for long-term, sustainable success.
7. Maximizing the value of HR tech investments
Only 24 percent of today’s HR departments successfully align technology with their business objectives. This struggle often stems from organizations cycling between consolidation and expansion.
During expansion phases, when finances are strong, many organizations prioritize flexibility and experimentation, adopting many point solutions across departments. While this encourages innovation, it can also lead to overextended tech stacks with fragmented systems that are difficult to manage and even harder to integrate.
When economic conditions tighten, companies seek to consolidate and often end up paring down these tech ecosystems into fewer, broader solutions—often at the expense of functionality and user satisfaction.
Approach technology proactively
The long-term costs build up at organizations stuck in reactive cycles, especially as they struggle to find the right balance between functionality and finances.
To avoid this common pitfall, prioritize tools with long-term relevance and the flexibility to adapt to your future needs, rather than focusing solely on solving immediate issues.
When choosing HR tech, it’s important to consider the implementation process. Start by defining your current and anticipated needs, assessing potential integration challenges with existing systems, and developing a clear roadmap for effective use.
By understanding which processes each tool will support and how it will enhance your daily workflows, you’ll be better equipped to make strategic tech choices in 2025 that deliver lasting value.
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Take the long view on HR tech investments
Instead of shifting repeatedly between specialized tools and all-in-one solutions, look for platforms that combine robustness with flexibility.
These tools are here to help you adapt to your changing business needs and prevent disruptions caused by frequent tech changes. Lean on them to provide your teams with a stable and consistent foundation.
Paving the path forward into 2025
The year 2025 will mark a turning point for many companies as they recognize there is no going back to the pre-pandemic status quo. It will present us all with an opportunity to build a new foundation—one that is flexible, people-centered, and resilient.
Forward-thinking organizations will focus on creating modern work environments that prioritize wellbeing, career growth, and adaptability as the engines of business success.
Embracing these future-of-work trends will help position companies to attract and retain top talent, boost performance, and confidently navigate the challenges ahead—whatever they may be.